- Student Lab Managers are experienced coaches who can commit to managing various aspects of the labs operations.
Application
- To apply as a Lab Manager, a Coach should contact the Coordinator or the Director.
Training
- Training for Lab Managers will be conducted individually with either the Acting Director or the Coach Coordinator.
Scheduling
Lab Managers will float in and out of the lab to fulfill assigned duties and to serve as resources for coaches.
They should check the posted schedules to see if they have been assigned hours in cases where the coaching pool could not cover certain time slots. They should plan to be in the lab at various times so that their schedules don't overlap.
Documenting participation
Lab managers have the same responsibilities for documenting their participation as do the Coaches.
Because of their more flexible schedules, Lab Managers must be especially careful to document hours spent outside the lab when they are engaged in any work for CommLab.
Lab Duties
Each year, the Coordinator will assign managers to specific duties, based on manager availability and expertise.
Regardless of the title or duties, managers should assume responsibility for problem-solving and for informing the Coordinator and/or Director of potential or existing problems.
The managers also provide ideas for improving services to the lab's clients.
The following duties might be divided in different ways, depending on the managers in a given year.
Client Manager
This person has primary responsibility for the following:
checking the CommLab email at least twice idea when the lab is in operation
scheduling appointments
responding to client e-mail requests
notifying coaches about the scheduled appointments for each week
alerting the Coordinator to any needs for increased or decreased coach scheduling so that the lab can meet client needs
Resources-Records Manager
This person has primary responsibility for the following:
maintaining sufficient copies of paperwork used routinely in the lab, using copy equipment as designated by Acting Lab Director
compiling and maintaining records of client visits; providing reports to faculty
maintaining files and notebook of resources for coaches
monitoring use and storage of equipment; reporting equipment problems to Coach Coordinator
Coaching Manager
This person has primary responsibility for the following:
creating a message center in lab which Coaches should check routinely
posting a work schedule, responsive to Coach requests
encouraging Coaches or to leave messages for each other
attending to needs of students who are completing field studies or independent studies so that they can meet requirements for hours
attending to needs of wage students so that students get as many hours as possible even if that number changes from week to week
distributing the schedule to Coaches, Lab Managers, and Coordinator
responding to email and assisting with alternate plans if Coaches are unable to work in an emergency (Coaches should handle their own schedules, trading and notifying the Lab Coordinator of changes that can be predicted ahead of time.)
providing coaches with a checklist for opening and closing the lab each day
